Terms of Service

1. Pricing

• The transport of one scooter within Warsaw costs 170 PLN.
• Transport outside Warsaw or the transport of multiple scooters is priced individually.

2. Scooter Condition

Before booking the transport, the customer must inform us if:

• the steering is locked;
• the front or rear wheel is locked;
• the scooter has been involved in an accident;
• the scooter cannot be rolled or moved normally.

Failure to provide this information may prevent us from completing the transport.

3. Locked Steering

The scooter’s steering must be unlocked before pickup. If the customer informs us about a locked
steering column before our driver arrives, an additional 50 PLN service fee will apply. If our driver
discovers the locked steering only after arriving at the pickup location, the same 50 PLN surcharge
will be charged. If the steering cannot be unlocked and the customer refuses the additional
charge, the transport cannot be completed.

4. Scooter Key

If the customer will not be present at the pickup location, they must inform us in advance where
the scooter key has been left. If the key is unavailable, the transport cannot be completed.

5. Waiting Time

Our driver will wait for up to 10 minutes at the pickup location. If the customer informs us in
advance of a slight delay, we may be able to wait longer depending on our schedule. After the
waiting period has expired, the service may be considered completed if the transport cannot
proceed due to the customer’s absence or other circumstances on the customer’s side.

6. Unsuccessful Collection

The transport service will be considered completed if collection cannot be carried out due to
circumstances on the customer’s side, including but not limited to:

• locked steering that was not reported in advance;
• missing or inaccessible scooter key;
• customer not present within the waiting period;
• undisclosed damage preventing safe loading;
• any other circumstance that prevents the scooter from being collected.

In such cases, the full transport fee remains payable and is non-refundable.

7. Scooter Loading

The scooter must be prepared for transport before our driver arrives. If the scooter has locked
wheels or has been damaged in an accident and cannot be moved normally, the customer must
notify us before booking. Depending on the situation, assistance from a person at the pickup
location or an additional crew member may be required.

8. Payment

We accept the following payment methods:

• BLIK
• Cash
• Bank transfer (by prior arrangement)

Payment may be made before or upon completion of the transport, depending on the agreed
service.

9. Acceptance of Terms

By booking our transport service, the customer confirms that they have read and accepted these
Terms of Service.

10. Contact

Email: wawgarage29@gmail.com

Phone: +48 733 443 837